Auto Repair and Service Franchise for Sale

Business Summary

The franchise has been in the community since 1986, while the current owner has operated the franchise since 2010. The previous owner ran the business well, but by the time the current owner inherited the business, its systems and operations were antiquated. The current owner spent time investing in social media and advertising in the local community. The shop locally sponsors community organizations and local libraries. The current owner has trained his staff to follow the core values of trust, respect, and commitment to customer enthusiasm. As a result, the shop has the most and highest reviews of any auto franchise in the city and has averaged a customer retention rate of over 80% during the current owner's tenure. They received the franchisor's award for outstanding customer service in 2014 and 2016. After over a decade of success, the current owner is looking to call it a day. He's in search of a motivated buyer to buy up the shop. It's important to him that the buyer has strong ethics, is an honest person, and is dedicated to providing quality service.